ContentsExpress® is the industry’s leading contents management solution trusted by top insurance carriers nationwide. Built with claim processing speed and accuracy at its core, ContentsExpress helps claims professionals work smarter and faster giving your team the ultimate boost in workflow efficiency while satisfying policyholder expectations. Real-time actionable business data paired with complete assignment flexibility puts you in the driver seat to manage your contents program for maximum ROI.
The Audatex Database Reference Manual can be accessed within the program via a button on the top menu bar (symbol of books). They can also be accessed online at the Audatex website, which enables printing of the document, or click here for the direct link to the Audatex Database Reference Manual. Learn how to use Audatex Estimating System to manage vehicle damage assessment. Audatex is a data-driven, standardized and professional estimation platform o.
The proprietary cloud based SaaS software provides a collaborative environment for insurance adjusters to work with policyholders, allowing them to self-service key aspects of their claim. The TrueLKQ® product search engine and AutoLKQ® match technology provide automatic like, kind & quality contents recommendations for inventory items from the industry’s most advanced contents database made up of 15 million products and the most up to date pricing.
Simply put, ContentsExpress allows insurance carriers to achieve the highest quality business outcome for their contents programs, enabling superior customer satisfaction and efficient workflow.
- Drives the transformation to policyholder self-service
- Allows you to achieve superior customer satisfaction
- Boosts carrier workforce efficiency by as much as 80%
- Enables flexibility in services work to adapt to any industry climate
- Provides you with actionable business intelligence for maximum ROI
- Efficient and accurate claim settlement, every time
- Identifies fraudulent claims in real-time, prior to settlement (add-on feature)
Benefits
iAutoFocus™ provides the power to easily manage all aspects of collision repair from tracking sales and production to job costing, invoicing, repair notes, cycle times, employee efficiency, profit margins and claim processing. With AutoFocus you get an ALL-INCLUSIVE, cost effective software system for any size shop, and even the most demanding enterprise that requires customization.
Estimates - Import and track estimates with 100% matching to all estimatingsystems!
Scheduling - Graphical, color listing of production capacity with load levels and presets to ensure consistent sales and production levels!
Work Orders - Easy-to-follow worksheets withprint options for every labor type!
Production - Maintain a visual perspective of all jobs to track work flow, technicians, sublets, parts, returns, credits, purchase orders, vendor invoices, supplements, billing, claim status, and communications!
Cycle Time - Tools to schedule jobs according to shop resources and production capability in order to proactively manage delays and ensure complete customer satisfaction!
Parts - Fully automated parts management to send PO’s via e-mail or FAX, and tools to track due dates, returns, credits and supplements!
Labor - Flexible labor-costing and team tracking tools to improve cycle times, labor efficiency, and payroll flagging!
Audatex Program Demo Site
Time Clock - Time clock included for added efficiency and technician convenience!
Receivables - Receivable aging, statements and collection tools to follow-up on unpaid balances!
Follow Ups - Create form letters to follow-up on estimates, sales promotions, and for thank you letters etc!
Communication - With WEBVIEW service the job status, images, and service notes are automatically linked to the body shop’s own web site, for the benefit of customers and adjusters to view online!
Audatex Program Demo Login
Notes - Internal notes are time and date stamped and can be readily viewed by all office staff to improve communication!
Documents & Images - Go “paperless” with scanned estimates, notes, images, invoices, and other signed documents that can then be stored with the RO, archived and retrieved when necessary!
CSI - Track customer satisfaction with CSI files that can be printed or extracted for a research company!
Reporting - Tools to track sales, closing ratios, assignments, production, finances, efficiencies, and other KPI’s to benchmark for success and to proactively provide 100% customer service!
Profit & Loss - iAutoFocus provides for realtime tracking of income and costs in order to know the score as it relates to every aspect of your business!
Single & Multi Location - iAutoFocus is Windows (Vista) compatible for small shops or across shared networks for multi-user and multi-location operators!
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